12A - Finding Out Buyer Behavior No. 1
Segment: 30-45 males and
females driving a new or used car worth $25,000 or more
Interview 1: Amy – Amy is
in the target market and drives an SUV. She lives in Florida and believes the
need is most salient when the temperature is 90 degrees of higher. She also
notices that when she does not park in the shade it is even worse. She
currently has sun shades you pull up on the side windows that do not work very
well to keep the heat out. However, she has no front window sunshade because
she has not gotten around to buying one. She indicated she had not used Google
to search for one but has looked at them in Walmart and had owned one in the past.
Interview 2: John – John was
younger than my target market but drove a car right around the threshold. John
indicated he was younger and enjoyed having all the windows on his car tinted
very heavily (except the front one). However, he said he would buy a single
automatic sunshade for his front windshield. He said he probably would not look
this up on Google because it is something he only thinks of when it is really
hot. He mentioned it would be nice if the car came with it. 
Interview 3: Gordon –
Gordon is my friend up North and gave me insight into the cold weather issues.
He said having some sort of heating shade inside of the car that melted ice before
getting in the vehicle would be a great idea. He mentioned he didn’t know if it
would actually work but that he has looked up products in the past that don’t
seem to work that well from the reviews.
The findings: It seems
that most people are valuing the front sunshade because they may have tinted
windows or side shades. The first two were not adamant in searching for a sunshade
but said they were still interested. John mentioned that it would be nice if it
came stock on the car. Gordon said the idea was fantastic for the cold weather
but it might be hard to convince people it works. 
The conclusion: Overall
the idea has worth but might require a lot of marketing expense. Ultimately, it
would be best to work with high end car manufacturers that can afford to
install these for $500 or so on new cars. This would allow the consumer to buy
a luxury vehicle without having to convince them of its worth because they
would see how it works when buying. It could also be a good selling point. 
Hi Grant,
ReplyDeleteYou got really great interviews for this. I think John had a great idea to have the shade already come with the car. By doing this, consumers will not see it as an added expense because it is already included. And if you choose to market to car manufacturers instead of direct consumers, I think they will see the added value it brings to their cars and in return will be a good marketing tool for them to use.